Gravelin Handcrafted Pickups

josh@gravelinpickups.com

(507) 351-0043

P.O. Box 425
Saint Peter, MN 56082

All pickup repairs and new pickups are guaranteed to be free from defects in materials and workmanship for 3 years to the original purchaser. Should a pickup fail within that time, please contact me for a Return Authorization # and shipping instructions.

The Warranty will be voided if the damage has been caused by opening and/or tampering with the pickup or coils, careless installation, spilled liquids, leaving your instrument in extreme heat or cold for extended periods of time, smashing or burning/setting fire to your instrument, and any other conceivable form of abuse or misuse that I can imagine that occur outside of normal usage. I will not be held accountable for your mistreatment, neglect, or installation ineptitude.

For failures outside the Warranty period, as well for those who have voided the Warranty, I’m happy to rebuild and refurbish the pickup and will do so at a discounted rate.

For all orders in the continental United States, Alaska, and Hawaii, I ship “Priority Mail” via USPS (United States Parcel Service). I insure to the full value and a tracking number is provided.

For shipments outside of the United States I use USPS “Express Mail Service.” I insure to the full value and a tracking number is provided.

When ordering from gravelinpickups.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the destination country. Additional charges for customs clearance must be borne by the recipient; I have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond my original delivery estimates.

I have a strict policy against misrepresenting the value and/or contents of orders on international customs forms. Such misrepresentation would put me at risk legally. Any requests to misrepresent will be ignored.